Wonderful front desk, awful dental care! I took my five year old in for a routine exam and cleaning and I can say that Dr. Radford and his techs have a horrible chairside manner. It was our first visit and there were no introductions by the doc or the assistant/hygienist, no talk about what would happen during the appointment, neither did anything that would make a nervous child more comfortable. The assistant/hygienist was rude, the back office was dirty and the rest of the staff was way more interested in chatting with each other right outside our room. I was so uncomfortable I considered leaving before the exam (now I wish I would have!), the dentist didn't identify that he had lost some of his baby teeth, missed the fact that his six year molars were coming in in more than one spot and proceeded to tell me that he will need four crowns for one cavity. After leaving the appointment and writing a similar review on healthgrades, I learned that the doctor is not board certified and has received numerous complaints by other patients. I wish I would have done more homework before the appointment.