98.6% would refer friends and family to us

4 stars Customer since 2010

Very professional, efficient and friendly. I very much appreciated the after regular office hours appointment option.

Lakeside Dental Clinic replied:

We are happy to hear that your visit was positive and timely, and that you enjoyed our extended office hours and could take advantage of them! Thank you for taking the time to provide us with your feedback.

4 stars Verified customer

Great staff who are well trained in both customer service and dentistry.

Lakeside Dental Clinic replied:

Thank you for your great feedback. We are so pleased to hear that you had a positive visit with our dental team!

5 stars Customer since 2015

Staff is very friendly and makes you feel comfortable

Lakeside Dental Clinic replied:

We are so happy to hear that your visit was pleasant and comfortable. We look forward to seeing you again!

5 stars Customer since 2015

as soon as I walked in the front door I was made to feel welcome...The young girl that did my xrays was awesome and very friendly she settled me down as I was not looking forward to what was going to happen...then wheni meat with the Dr what a pleasant man. he explained what was wrong and what needed to be done...such a better experience for me than what I had at Dr Conradi office here in Courtenay...

Lakeside Dental Clinic replied:

Wow that's so great to hear that every step of your appointment made you feel welcomed, comfortable, and informed. We are very happy that you came to see us and we thank you very much for taking the time to give us your feedback. We look forward to future visits!

5 stars Customer since 2014

Always and without exception, I have never been kept waiting, been given thorough and professional treatment. Other medical professionals and offices would do well to attend Lakeside and see what an efficient office and practices look like. Thanks.

Lakeside Dental Clinic replied:

Thank you so much for your fantastic feedback! We are happy to hear that your visits are consistently positive and efficient, and we look forward to seeing you again.

1 stars Verified customer

I have extreme anxiety when it comes to dentists, I went to go see how much work needs to be done and I found out that it has to be done in two trips so I broke down and swore a bit and they gave me crap, won't ever go to this dentist office again.

Lakeside Dental Clinic replied:

Thank you for taking the time to provide us with your feedback. We are sorry to hear that your experience with our team resulted in you feeling chastised for being upset. We understand that dental anxiety is a difficult issue to overcome, and can be stressful when discussing treatment. We are glad that you came to see us, that's a huge step to take! We will take your thoughts expressed in your review to our team, thank you again for your feedback.

4 stars Customer since 2013

I was in the chair and out ,within an hour.Very efficient and personable hygienist, I never mind going to Lakeside Dental.

Lakeside Dental Clinic replied:

We are very pleased to hear that your last appointment was timely and pleasant. We are looking forward to your next visit!

1 stars Verified customer

The swanky ambiance, email and texting services, etc. you subscribe to only adds to cost to client. The rudeness of the dentist upon entering without even saying good morning to receptionist marked his arrogance or innocence. If I bring my own folding chair can I avoid paying that extra $250 per tooth? I don't need leather waiting room chairs -- for one I hope you can schedule so that I don't have to wait that long.

Lakeside Dental Clinic replied:

Thank you for your honest feedback, we truly appreciate your thoughts and will take your views into consideration. We are sorry to hear that your experience was negative and we will address the issues listed in your review with our team. Thank you again for your time.

5 stars Customer since 2015

Loved my first time visit Caroline the Hygienist was extremely professional and made my visit very welcoming was friendly, efficient and gentle. Danielle took my xrays and Dr. Wolanski was professional made me feel at ease.

Lakeside Dental Clinic replied:

Wow it is so great to hear that your visit was positive from start to finish! Everyone was happy to meet you and we look forward to future visits.

5 stars Customer since 2015

Appointment was on time and the staff was very pleasant and knowledgeable. Quote for future dental work was rather high, but seems that any dental work costs more than expected.

Lakeside Dental Clinic replied:

Thank you so much for your review. We are very pleased to hear that your appointment was positive and you had a great experience with our dental team. We know sometimes the costs can be outside of what is expected, but we offer the solutions to bring your smile to it's optimal health. We look forward to seeing you again and answering any questions you may have!