92.0% would refer friends and family to us

5 stars Customer since 2013

Samantha was great -- friend &, helpful.

5 stars Customer since 2014

Tiffany is awesome and did a great job on my color!

5 stars Customer since 2015

Tiffany was absolutely fantastic and knowledgeable when it came to African American natural hair. I couldn't have had a better person. The products were top notch. Everything was wonderful

5 stars Customer since 2014

As always a great experience and service, everyone from receptionist to stylists are pleasant and attentive.

1 stars Customer since 2015

Terrible experience!!! I've been a loyal customer to Kriza for 7+ years. However, thanks to my experience with Quincy, I don't plan on going back. I poured my heart out with a previous review and it was never published nor was I reached out to. I wasted $55 + tip for a terrible hair cut. I was approached with attitude and walked away with a terrible haircut. Looks like a 5 year old took scissors to my head!!!

5 stars Customer since 2014

Lovely mini massage to demonstrate stress reducing oil

5 stars Customer since 2013

Awesome!

5 stars Customer since 2013

Awesome!!

1 stars Customer since 2015

When you call last minute and a stylist has four appointment slots open...that should say it all! Knowing this, I still went in for a hair cut and walked away crying and out of $55 + tip. Quincy left my hair uneven and unfixable. It looks like a 5 year old took scissors to my head. I wanted a simple haircut, nothing complicated (straight in the back with layers in the front). My layers aren't even and when I told him, he responded, "Yes it is!" with an attitude. He never brought or pulled my layers forward to compare the two sides. My husband immediately noticed without me having to point it out to him. I've been a customer at Kriza for 7+ years and will never go back.

Kriza Salon Spa | Sherman Oaks replied:

Sofia,

We apologize for the experience you had at our salon. We do always try to ensure our guests are happy with the service they receive, and would love the opportunity to talk with you and find a way to improve. Please give us a call at 818-501-1444

Aveda Kriza | Sherman Oaks

5 stars Customer since 2015

Amazing customer service

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