When you call last minute and a stylist has four appointment slots open...that should say it all! Knowing this, I still went in for a hair cut and walked away crying and out of $55 + tip. Quincy left my hair uneven and unfixable. It looks like a 5 year old took scissors to my head. I wanted a simple haircut, nothing complicated (straight in the back with layers in the front). My layers aren't even and when I told him, he responded, "Yes it is!" with an attitude. He never brought or pulled my layers forward to compare the two sides. My husband immediately noticed without me having to point it out to him. I've been a customer at Kriza for 7+ years and will never go back.
We apologize for the experience you had at our salon. We do always try to ensure our guests are happy with the service they receive, and would love the opportunity to talk with you and find a way to improve. Please give us a call at 818-501-1444
Aveda Kriza | Sherman Oaks