I love how I am treated every time I come in. i am greeted like a beloved family member. The staff is Awesome! I have been going here for about 7 years and have been very happy with the products used on my hair and the service. My stylists were Brittany and when she went on maternity leave I stated going to Shannon, I loved both of them. I have been going to Elise for about a year. I have not been happy with my hair cut since she started cutting it but I did not have the heart to tell her. I kept going to her to give her a chance to do better. I gave her a year. However I am so unhappy with my hair and I can not go much shorter, so I switched salons. I went to Bedheadz, to Joey, he gave me an amazing hair cut and really brightened up my color, so imaginative, have now had this for a year! I am so happy!,Definitely not the same Karen Allen Experience, kBut much happier.