I have always received great care for all dental professionals in the Sugar Land office. I come every 3 months for dental cleaning and the last 2 visits the office process changed when dental service was completed. Previously the dental professional would walk me back to the front office, inside counter, to pay and make next appointment. Changed last 2 times to, dental professional walked me back to waiting area and I waited for them to call me to pay and make next appt. I have not experienced this type of office procedure at any other healthcare provider. I don't like to sit and wait again when my care is complete. I want to pay and go.