96.7% would refer friends and family to us

5 stars Customer since 2015

The help I received was professional and courteous. Rick and Christopher were both very knowledgeable and accommodating. They both demonstrated an eagerness to want to provide a service that both reflected the values and quality of Family Tire. I would definitely use Family Tire again, and recommend to others.

5 stars Customer since 2011

You guys are always so great and helpful and you always do a great job. Thank you it is so appreciated.

5 stars Verified customer

Top notch service, best in New Bern. It begins with great customer service.

5 stars Customer since 2011

Comfortable surroundings, helpful staff

Family Tire & Auto Service -New Bern replied:

Hi Susan,

Thanks for the nice comments. We appreciate your business.

Dave - Family Tire

4 stars Customer since 2011

Great customer service and fast turnaround time.

Family Tire & Auto Service -New Bern replied:

Hi David,

We appreciate your business. Look forward to seeing you next time.

Dave - Family Tire

5 stars Customer since 2011

Quick repair of a tire with 2 nails. Comfortable waiting area and great popcorn.

Family Tire & Auto Service -New Bern replied:

Hi Jim,

I'm glad we were able to help with your problem. Thanks for your business!

Dave - Family Tire

5 stars Customer since 2011

Outstanding, the crew has grown into a very professional team. Glad to be an eight year long customer.

Family Tire & Auto Service -New Bern replied:

Hello Paul,

Thanks for being such a good customer, we appreciate your business.

Dave - Family Tire

5 stars Verified customer

Very helpful!

1 stars Customer since 2013

Not happy with this place

Family Tire & Auto Service -New Bern replied:

Hi Jill, I'm sorry that you were disappointed with our service on your last visit. I will contact you to get more details and see what I can do to help.

Dave - Family Tire

5 stars Customer since 2013

My daughter actually took the car in and had a great experience. Thank you!

Family Tire & Auto Service -New Bern replied:

Hello Faye,

I'm glad we were able to take care of your daughter. We appreciate your business.

Dave - Family Tire

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