96.8% would refer friends and family to us

5 stars Customer since 2012

Great as usual!

5 stars Customer since 2011

Not a long wait. Pleasant personnel. No complaints

5 stars Customer since 2011

I have been a faithful customer for over seven years and Family Tire has kept me rolling. Exceptional customer service is the common thread that runs through the fabric of a superior business. With an atmosphere of excellence, gracious staff, and well trained technicians, Family Tire goes the extra mile to ensure all of your needs are fulfilled. “I’m just saying”

5 stars Customer since 2014

really nice people and they do a great job.

5 stars Customer since 2012

Excellent as always!

5 stars Customer since 2011

Great service.

Family Tire & Auto Service -New Bern replied:

Hi Penny. I'm glad our service was satisfactory.

We appreciate your business!

5 stars Customer since 2011

I used to get upset when a "prevent" maintenance was recommended. But I soon learned to appreciate it when my vehicles became more reliable. "An ounce of prevention... " Service is always.

Family Tire & Auto Service -New Bern replied:

Thank you for your comments Jesus, they are appreciated.

Thanks for your business.

Dave - Family Tire

5 stars Customer since 2013

I have had 3 sets of tires installed by these guys and I will go no place else. They are professional and know what they are taking about. I just wish they were located in more places.

Family Tire & Auto Service -New Bern replied:

Hello Robert. You are a very good customer and we appreciate your business.

Thank you for the nice comments.

Dave - Family Tire

5 stars Customer since 2011

Work was done on the brakes of my truck, and I was satisfied except that there is still a noise in the brake which is not as loud as it was.

I have had the truck in your shop about four times to have the brakes repaired and over-all am very pleased.

Do not know why there is still a noise, but will not bother you all again unless it gets much worse.

1 stars Customer since 2011

SERVICE AVAILABLE AT APPT TIME , FRIENDLY SERVICE & TOTALLY SATIFIED.

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I was going to write a note to the office but will use this as my forum instead. I had a crown made yesterday---my first dental work at Dr. Hand's office--and I have to say it was the most comfortable and expedient dental work I have ever had. I've had LOTS! The entire preparation process was completely painless, Dr. Hand was very sensitive to my needs, and within two hours I walked out of the office with a beautifully milled, perfectly fitting new crown that looked and felt great. I have already sung Dr. Hand's praises to several people I know who are dentist shopping. I am very pleased to have found this friendly, efficient office and dentist.
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