The staff is extremely friendly and helpful. I did my orthodontics there and was told the retainers could be made in the office at no charge. Without warning, it was decided that machine was not good and now I am charged $500 for them. Dr. Sciabica graciously decreased the cost to $400. This is upsetting to me. I could have a TMJ guard made for that which requires much more skill. I first asked for a permanent retainers to be made, but the result was poor. My teeth were able to move despite them. I'm disappointed in the care and will not be back.