98.0% would refer friends and family to us

5 stars Customer since 2015

Emily was great, perfect, liked shampoo before and after cut and oil in hair nice touch. Salon convenient, clean and relaxing. Look forward to next appointment.

Thank you

5 stars Customer since 2014

As always, everyone at Chez Ann City Spa was warm and friendly. They brought me coffee right away. Even though I was a bit early, Emily took me right away. We discussed my hair situation..(seems to show gold after a few shampoos) and she suggested some possible solutions. Color turned out fabulously!

Francisco did a great job on my haircut and I am pleased to say that it was very easy to style this morning. See you again in a few weeks.

Chez Ann Salon and City Spa replied:

Hi Carol! Thank you so much for taking the time to provide your fabulous feedback! We are so happy that you continue to have a positive experience with us! We will be sure to share your review with the rest of our staff! We look forward to your next visit!

5 stars Customer since 2015

Very friendly relaxed atmosphere ...love Chez Ann and my hair magician Lynn Ssntarini !!!

Chez Ann Salon and City Spa replied:

Hi Mary, We are so happy to hear you had a good experience. We will be sure to let Lynn know! Thank you.

5 stars Customer since 2015

Staff and stylist were great. Great service. Great prices. Great results. All around awesome experience.

Chez Ann Salon and City Spa replied:

Hi April! Thank you so much for taking the time to provide your fabulous feedback! We are so happy that you had a great experience with us! We will be sure to share your review with the rest of our staff! Come back and visit us again soon!

2 stars Verified customer

The nail technician cut my nails way to short to the point my finger tips hurt from being cut so low. I never told her I wanted my nails cut off. I said during our conversation that that was the longest they have ever been. Then they where polished very sloppy when I got home an showed them to my apartment manger she told me I needed to go get a refund. But I jus won't return to this shop. However I did give her a tip even though I was very unsatisfied

Chez Ann Salon and City Spa replied:

Thank you for your feedback and we are sorry for your dissatisfaction. Our manager has been made aware of this review and would like the opportunity to reach out to you personally and try to rectify the situation as this is not our standard level of service. Please call us at 716.852.5252 or email us at city@chezannsalon.com if you would like to provide your contact information.

5 stars Customer since 2013

Amazing as always! Elizabeth is the best!!

Chez Ann Salon and City Spa replied:

Hi Nicole! Thank you so much for taking the time to provide your feedback! We are so happy that you continue to have a great experience with us and that you think Elizabeth is the best! We will be sure to share your review with her! Come back and visit us again soon!

5 stars Customer since 2015

I had a great experience with the staff at Chez Ann. I had appointments with Elizabeth, the aesthetician, and Francisco, a hairstylist. Both were very professional, friendly, meticulous, and knowledgable! I am very satisfied with my first experience at this salon, especially with the staff and have already booked my next appointment as a result!

Chez Ann Salon and City Spa replied:

Drew, We are so happy to hear you enjoyed your experience in the City Salon! We look forward to seeing you again soon.

5 stars Customer since 2015

Hi Nora, I had a wonderful experience with her. I loved how she showed her concern on coloring my hair. Which suites me best. We also talked along the way which made time pass quick. Wonderful kind hearted. Thank you.

Chez Ann Salon and City Spa replied:

Hi Hanan! Thank you so much for taking the time to provide your feedback! We are so happy that you had a wonderful experience with Nora! We will be sure to share your amazing review with her! Come back and visit us again soon!

5 stars Customer since 2014

As it is every time I go to Chez Ann in the City for my regular pedicure and manicure, it is simply a MARVELOUS experience. A wonderful relaxing time spent in a salon with a warm and welcoming atmosphere. The technicians are also superb, friendly and very talented. In short, you cannot go wrong by making a beauty appointment at Chez Ann in the City!

Chez Ann Salon and City Spa replied:

Hi Janet! Thank you so much for taking the time to provide your fabulous feedback! We are so glad that you continue to have a wonderful experience with us! We will be sure to share your kind words with the rest of the staff! We look forward to seeing you again soon!

5 stars Customer since 2015

Francisco did an excellent job on my curly hair. I had done quite a bit if self "cutting". He was able to repair my self cut to a great cut that can be worn curly or blown out. If I didn't live in FL, I would be a regular client. Will return to Chez Ann each time I visit a Buffalo. Thank you!!

Chez Ann Salon and City Spa replied:

Hi Susan! Thank you so much for taking the time to provide your fabulous feedback! We are so glad that you had a great experience with Francisco! We will be sure to share your review with him! We look forward to seeing you again next time you visit Buffalo!