I went in for a hydro-facial and to get set up with a skin care regime that I could believe in. I knew from past experience that Obagi had made my face look amazing a couple of years ago. But then when I started traveling a lot I just let it run out. Big Mistake. Kristen spent almost 2 hours with me with the amazing facial and going over the skin care products and make up I would need. Yes I spent a chunk of change but it's better than the 200 here and there I have spent on crap that didn't work or worse. After 2 days my skin already looks and feels a lot better. I am a devotee. Thankfully they have a place in Scottsdale so when I'm in Arizona in the winter I can keep up my treatments.