19336 Detroit Rd
Rocky River, OH 44116

Mon: Closed

Tue: 9:00AM - 5:00PM

Wed - Thu: 9:00AM - 9:00PM

Fri: 9:00AM - 5:00PM

Sat: 8:30AM - 5:00PM

Sun: Closed

91.3% would refer friends and family to us

5 stars Customer since 2007

The staff was cheery and very helpful with suggestions for facial moisturizer and hair products.

5 stars Customer since 2013

Rachel was proficient in everything that she did. My hair was not easy to deal with, but she toughed through it and I could not have been more pleased with the result. Will definitely come back to see her. I'm in love with my hair. Thank you to everyone.

5 stars Customer since 2015

Give all students chance to treat you as well and to do their good hands to you. Just relaxed enivornment.

4 stars Verified customer

I had a great experience at Brown Aveda Institute. The people at the front desk were helpful and my student stylist was very polite, knowledgeable and attentive throughout my appointment. Thank you!

1 stars Customer since 2002

Three of us went in for mani/pedis. Our pedicures were ok, all of our manicures were awful. Peeled and chipped within 3 hours, polish never dried. The students were all very nice, except when my mother in law wanted shelac and her student made it seem like it was a huge pain in the ass. After the $144 bill we called and complained. They offered us a commentary paraffin AND manicure. Two of us were able to make the time to take them up on that offer. Arriving at out second appointment one of the first students was at the desk and gave us huge attitude and made us feel uncomfortable. We sat down with our new students and was told by supervisor that the paraffin was complimentary but we would need to pay for the manicure! I explained that we were told that both would be comped and she said no but they would re polish for free. It was so awkward and unorganized. Our students Wendy and Anthony (I think) were very kind and apologetic. Wendy noticed that my daughters nails were never filed cut or buffed from the previous manicure just five days prior, she told her supervisor but we were never approached about this. Wendy was so kind and amazing, we will for sure seek out wherever she ends up salon wise. Although they were good students our polish never fully dried, it dented and bubbled. We both removed our polish that night and painted our own nails. I understand these are students but the nail products suck and we will never be back or recommend this place after both our exspierences. 5 stars for the students except the one who took our dissatisfaction personally and was beyond rude. I pity any salon she may have a future in. I'm sure this review is a waste of time, customer service doesn't seem to be what this place is teaching.

5 stars Verified customer

I love the treatment and attention I receive at the Brown Aveda Institute. This particular visit, the instructors were very prompt. The student was professional, thoughtful and skilled.

4 stars Customer since 2008

I have been a client of the Rocky River Aveda School for many many years and have found them to be kind, conciderate and well trained. Yes it takes a little longer but all of their work is critiqued by managers. They are respectful and happy about what they do, so I will continue to use them and spread the word. Try them you may find you are as happy with them as I am after 5 years + appointments. Carole R Heppner

5 stars Customer since 2008

Jasmine did an outstanding job giving me a massage!

She was warm & friendly from the minute I met her, offered advice on foot and hand moisturizing and in general helped me de-stress.

Her hands were soft and gentle yet gave me a deep massage that relived much of my tense back & shoulder issues.

Thank you Jasmine for a very good experience at Brown Aveda.

Going back for a facial from her:)

5 stars Customer since 2007

Great experience, all around loved it. Gunny was very helpful in explaining everything to me and was very knowledgable about the products, she did an awesome job! I already recommended going to a friend, and plan on going back myself.

5 stars Customer since 2008

The young lady, Kelly L.., that gave me my pedicure, was very pleasant, polite and listened to how I wanted my pedicure done. I would have her as my service provider anytime.

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