My experience was very interesting. It was a painfully slow six hour process to pre color, dye, and then cut my hair. I was frustrated and hungry and annoyed. I love my results and the cost can't be beat and Aveda is my favorite product. However, Im not sure if I'll go back or not. If you just want a cut or you have shorter, thinner hair and time to spare I think it's a great idea! Six hours was just not what I was planning on and the girl I got was slow and not very social.