Getting this review via email, tells me that I had actually written the day down for a facial correctly which I had for June 27th... Denyce had me down for June 20th.
no one called to find out where I was or why I didn't show. I love you guys but this wasn't my mistake. Then I was scheduled for July 18th which I wasn't aware of. I know Saturdays are busy for you just as my Saturdays are also very busy. Customer service needs some tweaking.
I will always recommend you to anyone who needs a haircut or facial or massage. That won't change. Please bring back the phone call reminders.....
I am so sorry for the error Nancy, I feel just horrible that we had this mix up. I will personally make sure you are reminded by phone and whenever you are ready to schedule an appointment with me, feel free to leave me a message to contact you directly so I can fit you into my schedule. I love it when you come in and don't like disappointing you. Many apologies, Denyce