92.2% would refer friends and family to us

5 stars Customer since 2015

I came in for a haircut and simple style with a master. I have short hair. The student who cut my hair was a good listener, as far as what I wanted, and did a great job. It only took about 50 mins. I will be back!

3 stars Customer since 2014

Amy S, my stylist gets a 5 + rating. She's incredible. I arrived for my appointment at 11 AM. However, once again the front office or whoever is in charge of booking appointments has made an error. When I booked an appointment for Amy S, I asked for a color touch up, cut and blow dry. When I got there, Amy informed me she was only given a 45 minute window (enough for shampoo and blow dry). The result was thatI I had to return at 4PM so that Amy could fit me in for the services I booked for. If you look back at the services I've received since you opened the Institute, you will see I never scheduled just a shampoo and blow dry. I have had such incidents in the past, once even when I was in a wedding party and the had to get my hair colored, cut and styled, The stylist then, Tiffany (another 5+ rating) was not given enough time to perform the service. Tiffany mixed the color, someone else applied it, and then when Tiffany was done, she cut and styled my hair. Here's my question. Does anyone even read this??? If someone does, then I should receive a phone call from a supervisor or director. We'll see! P.S. my overall feed has lowered because of these incidents, not because of the students. They are always great!

4 stars Customer since 2015

The first experience was excellent. Master student asked the appropriate questions with exceptional follow-up by the instructor. The student clearly knew how to create the proper color combination. As a result my color is perfect and my haircut. Would return again.

5 stars Customer since 2015

My Mother and I both agree, best pedicure we've ever had! Our cosmetologist were wonderful, professional and personable. We will be coming back in the near future.

5 stars Verified customer

Awesome experience! Going back for sure! My pedicure looks great!

4 stars Customer since 2015

The email that I received confirmed the appointment for 3:00pm instead of 1:30pm. The person at the salon said that they know that there is a problem with the confirmations for some time. What? Why is this an ongoing problem?

Despite providing the color information when I made the online appointment, the salon did not receive it.

When I said that I wanted the clear gloss put on after the root color to process, they were fine with it; however, the person put the clear gloss on the ends and ran out of clear gloss to put on the top of the heir and required another $10 bowl. By the time the clear gloss was on, she wanted to start rinsing in less than 15 minutes. She accommodated my request to leave it on longer.

I will return, but Aveda Central scheduling is failing the salon in not communicating adequately with clients.

The student was very good.

Kind regards,

Jessica

5 stars Verified customer

I love the service here. I have always been satisfied with my color, cut and style. The students take the time to really understand what you want and the instructors are always on hand if questions arise.

5 stars Customer since 2015

The Aveda Institute is in my opinion the finest school for cosmotology in the country. The excellent training in hair and spa comes through in the students skill level and undeniablly, friendly customer service! It could take a little longer to get your hair done, but with the experienced instructors over-seeing everything it's a no-brainer, plus you can't beat the prices. The atmosphere is like a fine day-spa. I am hooked! I recommend any one to experience the Aveda Institute.

5 stars Customer since 2014

Thank you for the continued superb service. Always very personalble.

5 stars Customer since 2015

The same spa- like experience and treatment as an Aveda salon, at half the price!