The email that I received confirmed the appointment for 3:00pm instead of 1:30pm. The person at the salon said that they know that there is a problem with the confirmations for some time. What? Why is this an ongoing problem?
Despite providing the color information when I made the online appointment, the salon did not receive it.
When I said that I wanted the clear gloss put on after the root color to process, they were fine with it; however, the person put the clear gloss on the ends and ran out of clear gloss to put on the top of the heir and required another $10 bowl. By the time the clear gloss was on, she wanted to start rinsing in less than 15 minutes. She accommodated my request to leave it on longer.
I will return, but Aveda Central scheduling is failing the salon in not communicating adequately with clients.
The student was very good.