91.9% would refer friends and family to us

5 stars Customer since 2015

Love my hair.

4 stars Verified customer

Massage was great, only issue was when scheduling the appointment the call center was very rude.

3 stars Verified customer

The service was fine but my appointment was messed up. I scheduled in person for a morning appointment and received two confirmation emails and a confirmation text, yet when I arrived I was told there were no morning appointments that day.

Very unprofessional

5 stars Verified customer

Meredith did an amazing job on my hair color!

She is terrific!

5 stars Customer since 2013

Very happy with results. So glad Rebecca was back from maternity leave

5 stars Verified customer

This was my first time and I will definitely be going back. Autumn cut my hair and she was great, very personable, very nice and she did a great job!

3 stars Customer since 2015

I would like to say that the atmosphere was pleasing and I like it, but as a return customer it was different than the first time I was there. While the stylist that did my pedicure was very polite, her lack of enthusiasm and pressure (meaning she felt like a limp handshake) lead to a less than relaxing experience. I know nails (pedicures) are not top priority but if you are going to offer a service the clients should only be offered services that they stylists are good at. I normally would just go away and not come back without comments but a stylist friend of mine encouraged me to reply for the sake of the stylists as well as to see what your reply would be to my feedback.

4 stars Customer since 2015

I enjoyed my facial very much and my consultant Lilly. If I can share one concern it would be a clearer voice on additional cost. While receiving my facial I was also given a peel however, do not recall hearing anything about additional expense added to my facial.

Providing clear information maybe at the beginning of the facial is a more effective way for customer to hear & choose then.

5 stars Customer since 2015

Amanda was awesome. ...loved my first experience.

5 stars Customer since 2015

I wear my hair short. I was a bit apprehensive about getting it cut short enough. I was very pleased with the cut and style. Dache not only listened to me, she gave me excellent service. I will return for hair cuts.