The receptionists are very nice and good with scheduling. The girl who dyed my hair though was also nice at first, but proceeded to be very awkward as the appointment went on. She only talked to me for about the first 5 minutes and I was there a bit over an hour and a half. She kept disappearing for long periods of time without telling me so it was a mystery whether she was there with me or not. What little she did talk to me about, she asked me some personal questions like how old I was and if I was planning on having kids...kind of awkward and strange. Then I heard her gossip to another stylist about somebody who had walked into the waiting area. Pretty rude behavior really. She also acted like it would be a pain to do the mini facial that was supposed to come with a hair dye anyway... The supervisor that oversaw her work though was extremely nice and professional and kept offering me drinks. The other stylists that I watched also seemed very nice and talked to their patrons. I guess the girl that dyed my hair was very young, but that still doesn't excuse some pretty rude and unprofessional behavior. I would come back here though because I'd want a different stylist, most other people seemed much more friendly and helpful than her.