91.6% would refer friends and family to us

2 stars Customer since 2015

This was the second visit to Aveda and I wasn't as happy as I was at the first visit. $17.00 for a haircut - not style seemed awfully expensive for someone with no experience. No shoulder massage, no facial massage, and no offer of style choices was very disappointing. Also, I'm a senior citizen and there was no offer to help me get on or off the table in the blue room. I will probably look elsewhere for pampering the next time.

5 stars Customer since 2013


5 stars Customer since 2012


5 stars Verified customer

I had a great experience. My color and cut were perfect.

4 stars Verified customer

Everyone acted professional. I plan on returning for my color.

5 stars Customer since 2006

I LOVE Aveda!!!! I love their products, services and atmosphere. My hair has never been so healthy and vibrant. I have been a customer at the Institute in Inidnaapolis for about 8 years and will never go anywhere else.

5 stars Customer since 2014

Got a root touch up and my hair shaped by Brooke. She did an awesome job with both. Plus Brooke was so much fun. She was personable and was always smiling. I couldn't be happier. Thanks Brooke!

1 stars Customer since 2012

Over the last 18 mos, my experiences with Aveda have gotten progressively worse. Each experience has become more disappointing and I feel a real detachment between the instructor to student interface that ultimately leaves the customer with not only an amateur outcome but lacking a continuity one would expect from an Aveda product. Surely, the staff see the slipage or are too disassociated to be concerned. As a former career college staff, I always try and support a student experience. Unfortunately, I am tired of having to follow up my Aveda experience with a "clean up" from Great Clips as I wouldn't dare enter a reputable salon and try to explain the current state of my current cut.

5 stars Customer since 2015

Wonderful experience love my hair

5 stars Customer since 2007

I have been having my cut and dual highlights done at Aveda for many years now. The students are wonderful and instructors are both engaging as well as professional. It always a terrific experience. I also love the hair and hand/skin care products.

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