The office staff are all very pleasant and helpful. Dr. Sethi and the other medical staff also seem competent and are pleasant to interact with. For me, the wait time has been excessive, howevere. Since I have a long way to drive from Fountain Hills, and usually have other things scheduled at other places during the same day, it has been frustrating to wait for 30 to 45 minutes to be seen each time I have been there. I also expected to get results from the nerve conductivity test the last time I was there, but it was not yet available. I have blood work done each month at Virginia Piper, including the samr=e day as my last appointment at Arrowhead, so those results were not that important to me. Neither was the balance test results, since I could tell myself that I did OK on that. I will be back to se you after my trip to China.