I went to the Scottsdale location Feb 5th for my appointment at 845am, I was taken to what I can only describe as an over-flow room not really set up to see patients, stacked boxes, etc... I sat there for over an hour and when I went to the back desk to find out how much longer it was going to be they all ignored me, so I went up front and the receptionist after a few minutes let me know that the Dr would be with me shortly.
The Dr must have felt I was being unreasonable because she told me that she was new there and needed extra time to get to know the patients, she needs to tell scheduling that not me.
After this crazy experience I called the office manager 4 times and her superior Guy once and still have not heard back from either of them over 2 weeks later.
A few days after my appointment I went to pick up my prescriptions, (that was the reason for my visit) and when I got home I realized they had made an error on the dosage 50mg should have been 100mg so I had to make another trip to the pharmacy to get it fixed and since you can't return prescriptions once they leave the store I had to pay for a prescription that I will never use.
If you are looking for good patient care and someone to address your concerns, look elsewhere.