83.8% would refer friends and family to us

4 stars Customer since 2015

A great doctor and great people to help me with my health care. I could not ask for more.

5 stars Customer since 2010

On a very busy day everyone was welcoming and the Doctor was very attentive, gaving me plenty of time to explain her recommendations and answer my questions.

5 stars Customer since 2013

The Glendale location was very knowledgeable and efficient.

There are many communication issues at the Scottsdale location.

Arrowhead Health Centers - Scottsdale replied:

Eleanor, thank you for your valuable feedback. We will be reaching out to you in order to discuss further and look forward to talking to you.

4 stars Customer since 2015

great follow up on labs and test

Dr. Sethi is very caring and she listens.

5 stars Customer since 2015

Great place, friendly service. I love the guitar

5 stars Customer since 2015

Dr Sethi has provided me with excellent care. My numbers have all improved thanks to her. I am thankful and blessed to have found Arrowhead. Dr Clark and his staff have also helped me immensely through their chiropractic and massage therapy. I've learned a couple of valuable pointers that I can use for the rest of my life.

Arrowhead Health Centers - Scottsdale replied:

Thank you Michael for checking in with us and trusting us with your care. We are pleased to hear from you and are thankful for your feedback.

1 stars Verified customer

After sitting in the waiting room for well over an hour, we waited an additional 40 minutes in the patient room only to be told that the doctor did not have the x-rays from our previous doctor to proceed with the knee injections.

I calmly told her if we had known that before, we would not have rushed to the appt. Why on earth did they not call us prior to the appt to let us know instead of wasting a good portion of our afternoon waiting idly in waiting rooms!!!!

Arrowhead Health Centers - Scottsdale replied:

We would like to speak to you further about the information you have provided. Please email us at info@arrowheadhealth.com

1 stars Customer since 2015

Primary goal to get into knee program. Arrowhead Dr. examined me and I had an xray that showed osteoarthritis of knee. I was told to call customer care unit and schedule to get knee shots. I called. Left voice mail. Never had call returned. I called switchboard and asked why this group never returned calls. I was told they receive a lot of complaints about this unit never responding. I had them page an individual from the customer care unit. I talked to a young lady who, after looking at my medical record, said I could not get into the program becasue the Doctor did not make that notation on my record. I thereafter spoke with three individuals at Arrowhead and after explaining the situation, I asked each one to please get hold of Doctor and ask her to make the proper notation in my record. It was never done. I moved on to another provider, Arizona Pain Clinic which is heads and above Arrowhead. Got everything I needed within 3 hours at Arizona Pain Clinic. who also has a knee program but you get to see a real ortho doctor rather than a family physician at Arrowhead. Arrowhead has all of its units in a silo. None talk to the other and they all flounder when it comes to coordinating anything.

Arrowhead Health Centers - Scottsdale replied:

Joel,

Thank you for your feedback and providing us with the information about your experience. We are sorry we appear to have missed the mark with you and would like the chance to learn more about your visit. We will be reaching out to you shortly to discuss and thank you again for providing us with honest feedback to help us grow.

1 stars Verified customer

No reesect shown for honoring appointmenrt rtimesa or patientr's needs.

Arrowhead Health Centers - Scottsdale replied:

We would like to discuss your review and comments further as they help us to grow and understand your concerns. Please email us at info@arrowheadhealth.com

5 stars Customer since 2015

I love Dr. Crooks

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