95.7% would refer friends and family to us

5 stars Customer since 2014

Always get a great haircut and color here and the paraffin wax treatment on hands is wonderful as well as the mini facial. Just wished I lived in Las Vegas so I could go every month!

5 stars Verified customer

Rita was excellent.

5 stars Customer since 2013

Annette provided excellent service as usual, always very satisfied.

5 stars Customer since 2011

Kelle is a great stylist. She is very thorough and listens to what the client wants, adding her professional advice. She takes her time and does not make you feel rushed. From the moment you walk in the receptionist is very attentive checking you in, asking if you would like a beverage, until you leave, tallying your bill, to scheduling your next appointment.

5 stars Customer since 2015

Excellent sevice and customer service provided. Will be returning for more service.

5 stars Customer since 2010

Excellent haircut....great staff!

5 stars Customer since 2014

Annette always does a great job and provides exceptional customer service.

2 stars Customer since 2012

Last two haircuts weren't what I used to get. The new stylist likes to rush thru the cut and cancel extras "because of time" even though there aren't any customers waiting. The sides were uneven one side was straight while the other side was faded in an angle.

I have been going there for a couple of years now and I don't think I'll be returning anymore.

American Male replied:

Hello Ej,

I am the assistant manager here at the Northwest Location, and I just read your review on Demand Force, and I was wanting to get a little bit more information on your last visit. First let me apologize that your visit was less than pleasant; however, looking at your history, your last visit was in August, but your review came up this week?

I just want to verify the date, the stylist, and location of your last appointment.

You can reach back out to me, or my manager Annette any time via email or call us directly at (702)405-0500 ext 1.



Hope to hear from you soon,


American Male

NorthWest Location

2 stars Verified customer

I've been a regular for years and usually have been very pleased with my experience. This particular time I was a bit uncomfortable w/the stylist as she appeared a novice with lack of confidence.

I asked her to leave the hair on top of my head long & to not touch it. Instead she chopped it off.

I had also ordered a nose wax service. She has another stylist train her and go over the steps but never watched her. She not only applied wax in my nostril but she also applied wax on my moustache. I was nervous when she's tug on the wax for my nose that she'd pull hairs from my stache as well. Luckily that didn't happen but she left tons of wax in my nose & then said thank you, we're all done here.

If I wanted to get my services at a school, I would. I didn't expect novice "still training" stylists at this salon.


American Male replied:

Hi my name is Cheyenne and I am the Assistant Manager here at the NorthWest Location, I was just wanting to get some more information about what happened the day that you came into our salon. I would like to apologize for your last visit, and that you left dissatisfied.

We definitely want to make sure that our clients always get an exceptional experience, and always comfortable, any and every time they come in. Any concerns or suggestions that our clients have, we are always here to listen.

You can reach out to me, or our Manager Annette, any time via email, or call directly at the (702) 405-0500 ext. 1.

We would like to extend Half Off your next cut or next service, comp of the North.

Here are our emails:



Hope to hear from you soon, and looking forward to your next visit.

Thank you for your time,


American Male

NorthWest Location

5 stars Customer since 2011

Great seevice