It was my worst experience to date. My appt was rescheduled with someone else (new to me). Since this person was graduating very soon, I assumed it was going to go well (faster, smoother).
From sitting down to starting the coloring process took nearly 45 min. The highlight process went well. But the haircut experience felt scary. It's as if there was just random cutting, with no systematic approach in place (like every other time with the SAME hair bob). At one point, the instructor quickly came and stopped the stylist, lecturing them to never cut hair that way. Thank goodness there was (sort of) supervision! The cut was saved by the teacher in many ways.