This was my first visit to the Institute, although I am a long-term Aveda product user and salon customer. My primary motivation was expense-related, and I was delighted at the prices.
My experience paralleled the level of service (greeting, offers of water/tea, professionalism, tour, etc.) that I have always received at my Aveda salon. My Master student Erin was salon-ready in my opinion, and her educator (Melissa?) was top notch. I enjoyed being a part of the teaching experience, received a terrific haircut, and will be back for my highlighting, mani/pedi and other services.
My only issue was that my appointment went 45 minutes over the estimated completion time they had given me/written on the board, resulting in 2 hours for a short-hair cut.