I walked in to Aveda in Davie at 2:05p.m. A gentleman at the desk asked if he could help. I told him I don't have an appt, but I would like to see if there's room for a pedicure. He said there's a 3:00 opening. I said I'll take it. He told me to just hang out. I figured something was wrong at 3:10 so I went to the front desk. The personnel didn't get to me until 3:18. Now a woman tells me that he never checked me in, but that there's an opening right now. That's fine. About 5 minutes later we go to the back and the water is cold because electricians are playing with the electric. My 3:00 pedicure that started around 3:30 was finished at 4:52. I enjoyed my pedicure service, though, but since this isn't the first time I've encountered long wait times and customer service issues, I will not be returning.