90.5% would refer friends and family to us

1 stars Customer since 2013

The office staff is very courteous and helpful. My appointment was for facial fillers. The doctor was over 1 hour late getting to the office. He rushed my treatment. He was quite demanding and rude to the staff which made me uncomfortable. I have had fillers previously and never had any side effects. I had serious swelling and bruising and a splitting headache for 3 days after this most recent treatment. I told the docotor I did not want my lips to look unnatural. He was the one pushing lip fillers. I only wanted marionette lines treated. He talked me into lip treatment and said I needed 2 syringes. It was an extremely painful experience and my lips do not look natural. Can't wait til they return to normal. Also, I feel that they push the club program. Most likely will not return. There are plenty of doctors who perform these treatments.

5 stars Customer since 2014

Very friendly people and a warm relaxing atmosphere. Anytime again!

5 stars Verified customer

I was very pleased with my first visit to The Aesthetic & Anti-Aging Centers of Houston. Dr. Pappolla along with the staff handle my personal evaluation professionally and very thorough. I will be returning and will recommend their services to all of my friends.

5 stars Verified customer

Dr Pappolla was very thorough, friendly and professional. The PA explained everything beforehand. His schedule was tight and I had to wait almost an hour to finally see him, but sometimes that happens. Be sure to take a book

5 stars Customer since 2014

Very professional and friendly

1 stars Verified customer

This is the worst center I have ever been to!! They are extremely pushing with their sales. They actually keep telling you that "You NEED to get this or that done". I had Botox, they made me buy 60 units (which is ridiculous considering that I'm only 28 years old). 2 weeks after I had to go back and get it re-done (for free, of course) because NO (ZERO) results were to be seen. On top of that, they have charged my credit card WITHOUT my consent; I have called and emailed them about it but they HAVE NOT contacted me back. I have filed fraud with my bank and also a complaint with the BBB. I would NOT recommend anybody to go there. I have read many other reviews stating the same. I also believe that they write their own reviews on demandforce.com because ALL of the 5 stars ones are from a couple of months back. Save yourself the trouble and go somewhere else! They are not cheap, nor professional to work with.

1 stars Verified customer

Worst place ever! Horrible service! I wouldn't recommend this place to anybody!

5 stars Customer since 2013

I'm told I look 10-12 years younger. Amazing, excellent work. Very pleased with the results. Will continue to be transformed.

5 stars Customer since 2014

I really enjoyed my consult with Tracy. I however thought I was getting one treatment (most extensive VI Peel) because that is what was discussed with Stacy during my last appt. for a facial. After the peel treatment yesterday, Stacy told me I got the regular VI peel. I was a bit confused but will trust I received the treatment best for me. Not sure if Stacy or the Dr. decided which peel was for me.

5 stars Customer since 2014

It was a pleasant experience. The staff were helpful and informative. I've only experienced minimal discomfort, and so far the results are just as the technician described.

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